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Assistant Director of Operations and Impact Assessment

Company: Arizona State University
Location: Tempe
Posted on: April 8, 2021

Job Description:

Assistant Director of Operations and Impact Assessment 66533BR Campus: Tempe Asst Director Job Description The Learning Enterprise (LE) team is looking for an--Assistant Director of Operations. In this role you--will help to build LE's core operational infrastructure and drive critical operational priorities in a rapidly evolving organization. Job Family Generic Department Name Learning Enterprise Full-Time/Part-Time Full-Time VP Code EXECUTIVE ADMIN Scope of Search Open Grant Funded Position This is not a grant funded position and is not contingent on future grant funding. Salary Range $80,000 - $100,000 per year; DOE Close Date Category 03 Essential DutiesImpact Assessment
Build systems to facilitate high-quality data collection and leveraging of data insights to inform future goals, offerings development and resource allocation decisions

  • In partnership with Leadership Team and Technology team, define overall data needs, data architecture, key metrics tracked and cadence of evaluation across learning offerings
  • Manage data insights and reporting across critical KPIs (e.g., learner counts, learner success, financial metrics) for internal, executive and philanthropic communications
  • Leverage data to improve outcomes across enrollment, retention and learner success--Operations Management & Capacity-Building - LE Technology
    Ensure effective operational strategy and roadmap implementation for LE Technology--
    • Partner with Head of Operations and Head of Product to translate Technology and Product strategy and OKRs into a tactical roadmap, and define and prioritize resources to deliver against goals--
    • Set up processes necessary to scale Product/ Technology team - e.g., standard evaluation of new technology tools, reviews, escalation protocols - and ensure continuous feedback loops between Technology team, Focus Areas and cross-functional units--
    • Oversee product and data integration between Learning Enterprise and other critical partners at ASUOperations Management & Scale - ASU Local
      Manage high-profile, cross-functional projects, and support ASU Local expansion
      • Define and implement critical operational improvement projects for ASU Local team, and facilitate coordination across ASU Academic Enterprise, ASU Online and ASU Enrollment teams
      • Support Head of ASU Local in development of site-by-site roadmap for ASU Local expansions and oversee ongoing project management Minimum Qualifications Bachelor's degree in a field appropriate to the area of assignment AND six (6) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Ten (10) years of related administrative experience, which includes three (3) years of supervisory experience; OR,--Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved. Desired Qualifications You will have demonstrated experience working within a team to successfully advance an organization from concept to effectively operationalized company/ institution. The ideal candidate will have relevant job experience in operations, product/ technology, program/ project management and data analysis.--

        Over the course of your career you have:
        • Built and led the design of systems and processes to achieve objectives within an organization
        • Effectively implemented cross-functional initiatives within a complex institution, managing from inception to execution to completion--
        • Effectively navigated organization and built strong relationships in matrixed environments
        • Leveraged data to assess impact and improve outcomes--
        • Developed presentations and strategic narratives for executives and senior level stakeholders
        • Demonstrated the ability to multitask and prioritize with changes in scale, scope, and project deadlines
        • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse
        • Required to stand for varying lengths of time and walk moderate distances to perform work.
        • Ability to clearly communicate to perform essential functions. Department Statement We believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolving workforce needs. One of the emerging strategies for ASU is the creation of Learning Enterprise (LE). LE is a newly created entity within ASU designed to re-imagine the role of universities in society and evolve the way that learning offerings are designed to meet learner needs and employer demands. These products (LE's learning offerings) will be tech-enabled and outcomes-driven solutions that are stackable, accessible, and evidence-based - designed with employer and academic buy-in. LE will currently focus on the following learner segments: K-12, Bridge, Upskilling, Lifelong Learning and Powered By. We are guided by the belief that everyone should have universal access to education and opportunity, at every stage of life.

          We are resilient and undaunted by challenges. We remain undeterred by challenges that stand in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn't exist, we create it. If something doesn't work, we try something else.

          We strive to be better for ourselves, for each other and for our learners. We are not defeated or guided by the status quo. We hold each other to high expectations because our learners depend on us for their future success. We believe that there is always an opportunity to grow and improve; to be and do more. We see what could be and relentlessly pursue it.--

          Intentional Architects.
          We know our intentional mindset towards every detail of our work will determine our success. We see the big picture and concurrently take pride in the daily tasks before us - building "brick by brick" to achieve our long-term vision. We will manifest a transformed future for lifelong learning, by designing systems and infrastructure that will live on.--

          Leaders from the Head and Heart.
          We deeply care about people and their well-being. Everyone at Learning Enterprise is unconditionally supported. We believe in human potential and invest in continuous growth.

          Candid Collaborators.
          We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.
          -- ASU Statement Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

          ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

          Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

          Notice of Availability of the ASU Annual Security and Fire Safety Report
          In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

          Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/relocation-services . ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Instructions to Apply Application deadline is 3:00PM Arizona time on the date indicated.

          Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

          Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

          ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

          Only electronic applications are accepted for this position.

          IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.

Keywords: Arizona State University, Tempe , Assistant Director of Operations and Impact Assessment, Executive , Tempe, Arizona

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