Senior Manager, Onboarding Product Manager
Company: Silicon Valley Bank
Posted on: March 26, 2020
Onboarding Product Manager
Silicon Valley Bank is
the most sought-after financial partner in the global innovation
economy. We bring together entrepreneurs, investors,
ventures capitalists, and private equity firms to move their bold
forward, fast. Our clients define what comes next.
In the past 35 years, we have accumulated more experience with
start-ups and high-growth tech than
any other company in the world. In fact,
majority of the most compelling Fintech disruptors bank with us.
Our clients include: Beyond Meat, Shopify, HelloFresh,
Cloudera, and Andreessen Horowitz, just to name a few. We help our
clients grow, too. More than half of the innovation
companies that completed an IPO in the last two years were our
Our accomplishments serve as motivation to continue pushing
we are committed to delivering user-centered, high-impact solutions
clients. We are looking for creative
thinkers who want to challenge the status quo and create a truly
digital banking experience on a global scale.
About the Role:
The Onboarding Product Manager represents the lifeblood for growth
SVB, improving the NPS scores in the Early Stage Partner segment
differentiating our digital capabilities from our competition. This
role is responsible for driving a
significant aspect of our digital transformation strategy. The
ideal candidate will:
- Possess a strong
product management background, be steeped in Design Thinking, Lean
agile delivery methodologies, and have a data-driven approach to
- Demonstrate prior
experience in developing seamless end-to-end digital and
onboarding experiences and ideally have exposure to key elements of
onboarding (KYC, IDV).
- Demonstrate an
ability to collaborate with developers and data engineers to define
technology infrastructure and data architecture necessary to
breakthrough onboarding experience.
Once Here You Will:
- Be a strategist. Develop and translate our high-level
strategic vision into product roadmaps.
- Be the voice of the user. Understand user needs,
identify the problem and market opportunity, ideate solutions,
- Be a do-er.
Harness the power of a cross-functional team to take a product
concept to launch. From creating your product backlog and grooming
hardening code and shipping product, you will be empowered to
define the future
of your product.
- Be a value catalyst. Leverage data to unlock new experiences
new features that deliver the full potential of SVB to our
- Be an agent of change. Explore new approaches, methodologies,
technologies in an ever evolving and changing world.
- Be passionate. Evangelize
your products to internal stakeholders and clients.
What You'll Bring:
- A Bachelor's Degree in science, engineering, or
quantitative major that requires structured problem
- 5 years of Product Management experience, preferably
in Banking/Financial Services
- 3 years direct knowledge and experience with
- Proven ability to lead, build relationships, and work
effectively in cross-functional teams
- Strong analytical and strategic thinking ability
- Strong understanding and working experience with
design-thinking best practices to deliver industry-defining digital
- Strong knowledge of Agile routines and proven ability
to lead in an Agile working environment
Keywords: Silicon Valley Bank, Tempe , Senior Manager, Onboarding Product Manager, Executive , Tempe, Arizona
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