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Compliance Risk Manager Lead-Solicitation Management

Company: USAA
Location: Tempe
Posted on: March 25, 2020

Job Description:

Purpose of JobWe are currently seeking a talented Compliance Risk Manager Lead-Solicitation Management for our San Antonio, TX, Plano, TX, or Phoenix, AZ campus, or remote locations.
Provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.Job Requirements

  • Anticipates and identifies future needs, opportunities and potential compliance solutions, and leads cross-functional teams through the problem resolution process.
  • Assesses results of data analyses, provides credible challenge and recommends innovative compliance solutions.
  • Develops, designs and delivers compliance strategies to influence business leadership on effective solutions and may represent leadership on complex issues.
  • Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges.
  • May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.
  • Executes compliance risk management activities in accordance with enterprise compliance standards.
  • Serves as the technical expert regarding compliance laws and regulations and provides direction to others on complex issues.Minimum Requirements:
    • Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
    • 8 or more years of risk, compliance, or audit experience required.
    • Demonstrated experience working in a highly regulated environment.
    • Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.
    • Advanced knowledge of compliance laws, regulations and regulatory expectations.
    • Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.
    • Demonstrated ability to communicate effectively at all levels of management.
    • Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred Requirements:
      • Experience with building out Compliance programs related to Telephone Consumer Protection Act (TCPA), Telephone Sales Rule (TSR), CANSPAM and Privacy. Experience overseeing key aspects of Solicitation Management across Phone, Email, Web and Direct Mail.
        • Provide oversight of Marketing functions including the execution of marketing and advertising communications ensuring marketing solicitation processes and controls comply with state and federal laws, rules and regulations, and internal standards.
        • Advanced knowledge and experience with privacy and advertising regulations and laws with respect to large financial service institutions including but not limited to banking Products and Services (Federal Reserve, CFPB, OCC) and /or Insurance Products and Services (Department of Insurance).
        • Experience in developing and executing core components of a Compliance Risk Management program including Compliance Risk Assessment, Issue Management, Complaint Management, Monitoring, and Regulatory Change Management.
        • Excellent process experience including agile and SAFe methodologies.
        • Ability and willingness to assess risk and make independent professional decisions within the realm of responsibility yet can operate on a cross functional team.
        • Strong ability to multi-task in a fast-paced environment.
        • Well-developed analytical abilities, organizational skills, and attention to detail.
          • Ability to work well under pressure, in both independent and team environments.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager s approval prior to posting.Last day for internal candidates to apply to the opening is 3/17/20 by 11:59 pm CST time.

Keywords: USAA, Tempe , Compliance Risk Manager Lead-Solicitation Management, Executive , Tempe, Arizona

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