Academic Success Advisor

Company: Arizona State University
Location: Tempe
Posted on: April 1, 2026

Job Description:

Job Profile: Academic Advisor 2 Job Family: Academic Advising Time Type: Full time Max Pay – Depends on experience: $53,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Resolves complex issues and also take the lead on projects built around student support and is both an individual-contributor position; works with a broad knowledge of overlapping functions and processes; team lead/holds team accountable/reports up to leadership/trainer. Job Description: Position Salary Range: $47,000 - $53,000 Essential Duties: Provides 1:1 as well as group academic advising, recruitment/retention, and academic success support functions to students to ensue ongoing successful progress to completion of degree program. Provides guidance to students on course selection, registration, and the use of degree tracking tools to monitor satisfactory academic progress towards graduation Provides Salesforce support to students seeking guidance on advising Works closely with students to identify all academic options including but not limited to: degrees, tutoring, study abroad program(s), research, and internships; supports and provides advice to students in selection of options best suited to goals, interests and skills. Monitors student academic progress and program effectiveness using a variety of technology-based tools; works closely and collaboratively with students, faculty, and staff to ensure academic success. Working under limited or minimal supervision, handles problems, proactively provides guidance and advice to students. Responds to student questions and concerns, works to ensure ongoing satisfaction for students with their program and degree progress, provides follow up to ensure satisfaction with and effectiveness of services, and utilizes a variety of university data and programmatic direction to promote student academic success. Acts as primary liaison to connect students with academic personal resources including but not limited to tutoring, counseling and career services; provides follow-up to ensure satisfaction with and effectiveness of services. Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support. Utilizes collegial interpersonal skills and an ability to communicate effectively in person, in writing, virtually and by phone; establishes and maintains effective professional working relationships. Other duties as assigned Desired Qualifications: Experience in college level academic advising, including both online and campus-based students. Experience working with diverse student populations. Experience working in a fast paced and high-volume advising unit. Experience using student information computer systems and degree audits (i.e., PeopleSoft, DARS). Experience using database programs (Analytics, Salesforce). Experience in thinking critically to solve problems independently and as part of a group. Demonstrated knowledge of current issues and theories in public and higher education and college advising. Experience using Microsoft Office applications (i.e. Word, Excel, Access, PowerPoint, Outlook, Teams) and cloud-based video communication platforms (i.e. Zoom). Experience assisting with special events (i.e. Fall Welcome, Commencement/Convocation). Evidence of effective communication skills Demonstrated knowledge of ASU academic structure and organization. Evidence of Master’s degree in higher education or related area Working Environment: Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular use of standard office equipment including, but not limited to; computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals. This position receives regular review of objectives by school administrator Department Statement: At the School of Earth and Space Exploration, our faculty, researchers, and students seek to expand the frontiers of knowledge through the exploration of Earth, space, matter, time, and life. More and more, successful exploration depends on engineering theory and practice to create technologies for scientific advances. Our programs explicitly emphasize the importance of technology in modern scientific research. We look beyond traditional academic boundaries to identify big problems and invent the means to solve them. Our work requires team support, and we strive to maintain a positive, collaborative, and interdisciplinary culture. We are committed to supporting all members of our community. Driving Requirement: Driving is not required for this position. Location: Campus: Tempe Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$19946.htmld To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources . Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Keywords: Arizona State University, Tempe , Academic Success Advisor, Education / Teaching , Tempe, Arizona