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Creative Services Manager

Company: Tempe Tourism Office
Location: Tempe
Posted on: September 15, 2023

Job Description:

The Tempe Tourism Office, a 501(c) 6 organization, is seeking candidates for the position of Creative Services Manager. Our mission is to promote the City of Tempe, Arizona, as a desirable meeting and leisure destination. The organization consists of 12 total staff members and 21 board members and is funded primarily through city and county hotel tax revenue. We employ several marketing tactics including tradeshows, advertising, social media and public relations efforts to reach our target markets.The Tempe Tourism Office is committed to a diverse and inclusive workplace. Our organization is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.To apply, submit resume and cover letter to:KJ PhilpDirector of Communicationskj@tempetourism.comDeadline: Tuesday, September 19, 2023 5:00pm MSTJob Title:Creative Services ManagerReports to:Director of CommunicationsSupervises: N/AFLSA Status: ExemptPosition OverviewThe Creative Services Manager is responsible for visual content development through delivery for use across all platforms. Content includes, but is not limited to, video, photography, written copy and graphic design. The Creative Services Manager works closely with the Director of Communications, Director of Marketing and Social Media + Content Manager to determine organizational objectives, production timelines and creative strategy of each project.Job ResponsibilitiesSuccessful applicants will be able to perform the following functions with minimal supervision:Photography/Videography:

  • Plan and execute photo/video shoots in accordance with organizations needs seasonal campaigns, advertising, content calendar, third-party media, website, presentations, etc.
  • Document Tempes events, locations, attractions, restaurants, people, and landscapes by photo and video
  • Utilize software for post-production editing in including color correction, lighting, etc.
  • Upload, save and organize assets within deadline for future use by staff
  • Source locations and talent/models for photo and video shoots as needed; manage contracts, invoicing, payments, usage rights and expiration dates
  • Create and maintain visual content for distribution across all channels and platforms, including seasonal campaigns, advertising placements, media requests and visitor guide
  • Use best practices and video storytelling trends as guidelines for creating short-form videos for website, YouTube, Vimeo, pre-roll ads and social media teasers
  • Manage and expand on existing digital asset management platform (CrowdRiff), including refreshed assets, ongoing maintenance and third-party request fulfillmentGraphic Design
    • Develop, create and revise ads, graphics and other collateral for in-house team and a variety of third parties, including specs for both print and digital placements
    • Utilize creative solutions for relaying data in presentations, reports and other collateral
    • Create and/or manage projects that make use of the Tempe Tourism Office logo and materials (sales materials, promotional items, sponsored event signage, signage, brochures, etc.)Creative Services
      • Manage third-party vendor relationships, which may include freelance photographers/videographers, publishers, printersandother promotional companies; ensure deadline compliance
      • Assist with ongoing updates to the Tempe Tourism Office website, including visual asset refreshes and blog writing and editing, based on seasonality and evolving needs
      • Create and coordinate special projects, including reports, presentations, infographics, etc.
      • Maintain Tempe Tourism Offices branding and style guide throughout all department and staff uses
      • Other duties as assignedExperience & Expectations
        • Experience with inspirational storytelling, including the important role of diversity, equity and inclusion
        • Proactively attend a variety of events, and be motivated to interact with clients, business owners, attendees, general public and community stakeholders as a professional representative of the Tempe Tourism Office
        • Proficiency in Microsoft 365 Office, project management (Asana), Canva and digital asset management platforms
        • Experience managing third-party vendors and talent/media contracts
        • Ability to work cohesively with all departments in order to meet their respective needs and deadlines
        • Ability to accept constructive criticism and work effectively under pressure
        • Flexibility in work week hours to include some weekends and evenings
        • Establishing and maintaining effective and positive working relationships
        • Operate acomputer (MAC) with desktop publishing, graphics, spreadsheet and word processing softwareRequired Education & Skills
          • Bachelors degree in a relevant field from an accredited college or university
          • 6+ years of graphic design, photography and short-form video production
          • Proficiency in Adobe Premiere Pro or equivalent video editing software
          • Graphic design experience with expertise inAdobeCreativeSuite programs (InDesign,Photoshop, Illustrator, AdobeAfter Effectsand Lightroom)
          • Working knowledge of Canon mirrorless camera and accessories (flash, lighting, stabilizer, mic, etc.)
          • Ability to demonstrate strong written, verbal and digital communication skillsAdditional Duties
            • Assist with Visitor Center Operations as needed (i.e., answering phones and opening/closing of office)
            • Ability to assist visitors with questions, information, directions
            • Develop a strong knowledge of Tempe
            • Other duties as assignedWork Environment
              • This position operates in a professional office environment that values diversity, equity and inclusion
              • Some out-of-town travel is expected
              • Use of personal vehicle for normal course of business and hosting clients is expected
              • Work on weekends is required on an as-needed basis during familiarization tours, photo and video shoots, educational conferences and trade shows
              • A valid Arizona drivers license and reliable transportation are requiredPhysical Demands
                • This is a sedentary and active role. Some lifting or moving of boxes (up to 20 pounds) and bending or standing for along period of time and use of a step stool/ladder may be required
                • The ideal candidate will demonstrate initiative in finding new vantage points for photography/videography throughout Tempe, which may include hiking, climbing, boating, sunrise, sunset, etc.Salary and Benefits
                  • Range: $63,000.00 $66,000.00
                  • Healthcare for employee: Full medical, dental and eye care with small employee contribution*
                  • Hybrid weekly work model = 2 days work from home and 3 days in office
                  • Reimbursement for work related expenses including travel expenses and mileage
                  • Retirement plan available *
                  • Vacation*
                  • Parking
                  • National holidays, personal days, matching volunteer hours and flex time available*After probationary period

Keywords: Tempe Tourism Office, Tempe , Creative Services Manager, Advertising , Tempe, Arizona

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