Premium Team Manager
Company: Bank of America
Location: Chandler
Posted on: April 2, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day. One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. This includes our commitment to being an inclusive
workplace. We hire individuals with a broad range of backgrounds
and experiences and invest heavily in our teammates and their
families by offering competitive benefits to support their
physical, emotional, and financial well-being. Bank of America
believes both in the importance of working together and offering
flexibility to our employees. We use a multi-faceted approach for
flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with
opportunities to learn, grow and make an impact, along with the
power to make a difference. Join us! Bank of America is committed
to an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. The Premium Team Manager will manage a team of
Premium Elite Relationship Managers to deliver on sales performance
goals, such as driving asset consolidation and retention and
expanding the breadth and depth of client relationship through
product penetration, where appropriate. Assist Relationship
Managers with prioritizing and managing their books, constantly
seeking opportunities to enhance client delight and advance our
standing as the client's sole financial institution Develop
relationship managers to take a client-focused approach by being a
reliable expert on the client's most complex trading, servicing and
relationship needs and elevating to a status of trusted
counterpart, ultimately winning wallet share Execute a disciplined
approach to all business development strategies and goals to
achieve business growth, while focusing on the client experience
Requires in-depth knowledge of trading mechanics, fixed income,
options, margin and margin regulations Deliver efficient and
responsive resolution for various client situations, owning the
management of the case, researching the issue and communicating the
solution to the client when appropriate Exhibit critical thinking /
problem solving skills to immediately address escalated client
issues notice to deliver a best in class customer experience
Develop an expert knowledge of internal policies, procedures and
processes to ensure the most flawless and seamless execution of the
most complex trading strategies Review activities of team to
improve performance execution while managing risk and minimizing
exposure Ability to work seamlessly across all Enterprise business
lines including GWIM, US Trust, Preferred Banking, as well as
internal partners within Merrill Edge to deliver a world-class
relationship model and improve processes Actively engage in
strategies to enhance client relationship, including the planning
and organization of client events, meetings and dinners Required
Qualifications: Minimum 3 - 5 years of investment, trading and
brokerage experience required Minimum 2 - 3 years leadership
experience Experience with advanced trading strategies, options,
fixed income, and margin required Series 7, 66, 9 & 10 Confident
and engaging presence Sound decision making skills with ability to
manage risk and overall client experience Strong analytical and
organizational skills Strong interpersonal skills and the ability
to work in a team environment Ability to handle multiple tasks in a
dynamic environment Desired Qualifications: Wealth management and
private client experience a plus Knowledge of the Enterprise
platforms a plus (US Trust, BAC, Advisory) Enterprise Job
Description: This job is responsible for overseeing employees
within Consumer Investments Solutions and Client Services. Key
responsibilities include ensuring schedule adherence and proper
call management of all team members in relation to the contact
center strategy, promoting work unity improvements to workflow
processes, and resolving client issues that are elevated to the
supervisory level. Job expectations may include hiring, coaching
team members to provide an optimal client experience, supervising
day-to-day activities, performing performance reviews, and
providing constructive feedback. Responsibilities: • Fosters a
client-centric team environment by promoting an effective sales and
service strategy and risk management process • Prioritizes employee
development by providing effective coaching and sharing
constructive feedback to drive operational excellence • Oversees
day-to-day activities and resolves all client issues escalated to
leadership Additional Skills Used: Recruiting Relationship Building
Sales Performance Management Sales Strategy Strategic Thinking
Account Management Client Experience Branding Executive Presence
Performance Management Talent Development Customer Experience
Improvement Decision Making Drives Engagement Leadership
Development Workforce Planning Shift: 1st shift (United States of
America) Hours Per Week: 40
Keywords: Bank of America, Tempe , Premium Team Manager, Accounting, Auditing , Chandler, Arizona
