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Financial Clerk - Customer Operations

Company: Kelly Services
Location: Tempe
Posted on: September 23, 2022

Job Description:

Do you enjoy Microsoft Excel and problem solving? Ever considered working remote? Join the Kelly - Professional & Industrial team as a Financial Clerk at a well-respected, top-tier client based out of Tempe Arizona! We're here every step of the way to help you and your career be the best it can be. Bring your energy and find out what's next for you!

Title: Financial Clerk - Customer Operations

Pay Rate: $17.50hr to $19.50hr

  • Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/ including medical, dental, vision benefits, 401K, and much more!

    Schedule: 8AM to 4:30PM MST Monday to Friday

    Work Location: Remote, must support Arizona MST timezone

    Description: Customer Operations provides contract consistency, adheres to compliance standards, and delivers exceptional customer experience with an important level of precision and accuracy. This role uses problem-solving and interpersonal skills to provide research, accurate pricing, maintenance of customer master database and technical pricing support for local, multi-market, and/or national customer concepts within Customer Operations.

    Essential Functions:
    --- Review and interpret vendor agreements and/or pricing documentation for relevant content and information. Use critical thinking and in-depth understanding of processes and best practices to make decisions and judgment calls on how to accurately load pricing based upon inputs or information provided by internal/external stakeholders.
    --- Update systems to accurately reflect internal and/or vendor deviated pricing to minimize risk of margin leakage. Perform pricing date extensions, customer/contract linkages, research and maintain vendor/broker contacts, and/or vendor agreement auto-renewals, as needed.
    --- Collaborate with Sales, Customer/Vendor, and/or Internal stakeholders to determine sell price and billback method. Calculate sell price and/or apply markup to achieve desired sell price as required. Notify stakeholders of resolution or if desired sell price cannot be achieved.
    --- Maintain complex digital file record of all inputs. Archive records and files, as necessary.
    --- Complete audit files for internal review process. Complete any self-audits related to the audit process.
    --- Utilize Standard Operating Procedures (SOPs), reference documents, and various lists?to manage workload and communication with all applicable departments to minimize pricing interruptions
    --- Learn USF proprietary applications (i.e. PRIME, Tandem, etc.), tools, and established processes and workflows.sa,
    --- May include other duties, as assigned.

    Basic Qualifications:
    • Must be 18 years or older
    • High school diploma or equivalent required
    • Associate degree preferred
    • Intermediate level Microsoft Excel knowledge
    • Must complete and pass Microsoft Excel Test
    • 2 years' experience in one of the following required: accounting, finance, pricing, auditing, or related field.
    • 1 year experience utilizing MS Office including Outlook (experience in a shared or collaborative inbox environment preferred) and intermediate Excel skills for data manipulation. Comfortable using filters on large data sets.
    • Experience with loading exceptionally detailed entries into a database system preferred.
    • --- Demonstrate strong and proficient computer skills with the ability to work within multiple screens using various applications concurrently required.
      --- Demonstrate effective verbal and written communication skills with the ability to adapt communication style to suit different audiences at various levels of the organization required.
      --- Demonstrate algebraic, analytical, and problem-solving skills as well as business maturity, independent thinking, and the ability to work in a collaborative manner required.
      --- Demonstrate strong attention to detail and reliability to follow through on commitments required.
      --- Ability to flex between multiple tasks without compromising accuracy required.
      --- Ability to navigate through an ever-changing work environment required.
      --- Ability to make independent decisions based on research required.
      --- Ability and willingness to learn new systems and processes with basic training required.
      --- Ability to learn and perform all job functions in a remote or virtual environment with minimal supervision required.
      --- Ability to prioritize workload, meet critical deadlines, and work calmly under pressure required.
      --- Ability to give and receive feedback, embrace a culture of continuous improvement, and work towards individual and department goals in a professional manner required.


      WHAT HAPPENS NEXT?Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.

      Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!

Keywords: Kelly Services, Tempe , Financial Clerk - Customer Operations, Accounting, Auditing , Tempe, Arizona

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