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Customer Service Specialist - Financial

Company: HotFoot Recruiters
Location: Tempe
Posted on: September 20, 2022

Job Description:

Position: Inbound Call Center Representative Location: Remote Type: Full Time ??? Long Term Contract Pay Rate: 22-25/hr. Start Date: October Summary: Get your foot in the door with a Fortune 500 company in the Financial Services Industry! Named one of the 2020 FORTUNE 100 Best Companies to Work For - by Great Places to Work - Responsibilities:

  • High Volume inbound call center
  • Answer incoming calls and email correspondence from internal customers: Financial Advisors, Branch Office Administrators, and internal departments.
  • Provide timely and accurate support.
  • Act as the subject matter expert in one or more areas such as: Retirement services, 401K, funds transfers, New Accounts, etc. Requirements & Qualifications:
    • 1+ years of complex Inbound Call Center experience OR Banking/Financial Services experience
    • Strong technical skills in Microsoft Office, web-based programs, and Service Center
    • Comfortable talking on the phone and having engaging conversations
    • Strong problem solving and conflict resolution skills
    • Excellent verbal and written communication skills and strong interpersonal skills
    • Ability to multitask and demonstrate patience, empathy, and a sense of calm in a fast-paced environment. Preferred Qualifications:
      • Prior Financial Services or high volume call center experience About HotFoot Recruiters Founded in 2009, HotFoot Recruiters was born out of a passion for helping others succeed while providing superior staffing solutions and unrivaled client service. We place people first. Our clients, our candidates and our employees are at the forefront of our company???s mission above all else. We build partnerships rooted in trust, accountability and results. We take initiative to make a difference because we are the difference. - The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: HotFoot Recruiters, Tempe , Customer Service Specialist - Financial, Accounting, Auditing , Tempe, Arizona

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