Collections Specialist, Sign On Bonus
Company: OneMain Financial
Location: Tempe
Posted on: August 6, 2022
Job Description:
Put your career in Motion as a COLLECTIONS SPECIALIST At
OneMain, Collections Specialists enjoy a flexible work environment,
allowing them to empower customers - listening to their needs and
providing solutions. Collections Specialist will learn the lending
and servicing business at OneMain, allowing them to grow their
career. A career with OneMain offers you the potential to earn an
annual salary plus incentives. You can steer your career with
access to a variety of robust training programs and opportunities
to advance toward leadership roles. Other team member benefits
include competitive pay, variable incentives tied to business
performance, medical, dental, vision, 401(k), paid time off, paid
volunteer time, tuition reimbursement and more.This role is also
eligible for a $1,500 sign on bonus . IN THE ROLE
- Help customers with all financial servicing needs through both
inbound and outbound contact.
- Contact customers to help them to fulfill their financial
obligations by arranging for repayment or settlement of account
balances offering other borrower s assistance options. Our work
focuses on our existing customers who have long term relationships
with us.
- Work with our clients in a consultative manner in accordance
with all applicable laws, policies, and procedures
- Negotiate with customers to resolve account matters
- Maintain and notate all appropriate information and
documentation on customer and account status. Collaborate with
others on the team involved with collecting and servicing of
accounts
- Investigate, research, and track consumer information using
online skip tracing tools
- Work together as both team member and individual contributor in
a goal-oriented environment to meet individual and team
targets
- Maintain compliance with FDCPA (Fair Debt Collection Practices
Act) and state regulations Requirements
- HS Diploma/GED Preferred Requirements
- A proven track record of an ability to listen and offer
appropriate products or services
- Sales or collections experience in retail, call-center, or
business to business environments is highly preferred
- Demonstrated customer service skills
- Excellent and engaging communication skills
- Multi-tasking and goal achieving
- Ability to thrive in a fast-paced team environment
- Capability to quickly analyze challenging problems / situations
and provide solutions
- Bilingual: SpanishWHO WE AREOneMain Financial is the country s
largest lending-exclusive financial company, a trusted name in
lending for over 100 years. Since 2005 alone, we have looked beyond
customers credit scores to lend more than $152 billion to 16.2
million people looking for simple, affordable loans.With branches
across 44 states, we're proud partners of the families and
communities we serve. They turn to us to help meet important
financial needs, including debt consolidation, medical expenses,
household bills and auto purchases. It s all about doing the right
thing - a mission that hasn t changed for more than 100 years.Key
Word TagsCollections, Call Center, Customer Service, Customer Care,
New Grad, Newly Graduated, Entry level, Financial Sales, Management
Development, Management Trainee, Finance, Full-time, Career,
Benefits, Customer experience, Financial Representative, Credit,
Leadership, Hybrid, Remote, The sign on bonus of $1500 will be paid
in 1 installment after 90 days of employment. Team member must be
active at the time of the payout. Not applicable to current OneMain
team members
Keywords: OneMain Financial, Tempe , Collections Specialist, Sign On Bonus, Accounting, Auditing , Tempe, Arizona
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