Card Collection Specialist, Sign on Bonus
Company: OneMain Financial
Location: Tempe
Posted on: June 17, 2022
Job Description:
Put your career in motion as a Card Collections SpecialistThis
role is also eligible for a $1,500 sign on bonus*At OneMain, Card
Collections Specialists enjoy a flexible work environment, allowing
them to empower customers - listening to their needs and providing
exceptional customer solutions. Card Collections Specialists will
learn different aspects of the lending, collecting, and servicing
business at OneMain, allowing them to grow their career.A career
with OneMain offers you the potential to earn an annual salary plus
incentives. You can steer your career with access to a variety of
robust training programs and opportunities to advance toward
leadership roles. Other team member benefits include competitive
pay, variable incentives tied to business performance, medical,
dental, vision, 401(k), paid time off, paid volunteer time, tuition
reimbursement and more.IN THE ROLE
- Assist credit card customers with past due accounts find
solutions through both inbound and outbound contact, providing
education on account status
- Contact customers to provide credit assistance to help them to
fulfill their financial obligations. Our work focuses on our
existing customers who have long term relationships with us
- Negotiate and collaborate with customers to resolve delinquent
account matters while providing a positive customer experience by
discussing options and setting up payment arrangements
- Work with our clients in a consultative manner in accordance
with all applicable laws, policies, and procedures
- Maintain and notate all appropriate information and
documentation on customer and account status. Collaborate with
others on the team involved with collecting and servicing of
accounts
- Work together as both team member and individual contributor in
a goal-oriented environment to meet individual and team
targetsRequirements
- HS Diploma/GEDPreferred Requirements
- Experience with credit collections
- Experience in banking, finance, or call center
environments
- Demonstrated customer service skills
- Excellent and engaging communication skills
- Multi-tasking and goal achieving
- Ability to thrive in a fast-paced team environment
- Capability to quickly analyze challenging problems/situations
and provide solutions
- Bilingual: Spanish
- The sign on bonus of $1500 will be paid in 1 installment after
90 days of employment. Team member must be active at the time of
the payout. Not applicable to current OneMain team membersWHO WE
AREOneMain Financial is the country's largest lending-exclusive
financial company, a trusted name in lending for over 100 years.
Since 2005 alone, we have looked beyond customers credit scores to
lend more than $152 billion to 16.2 million people looking for
simple, affordable loans.With branches across 44 states, we're
proud partners of the families and communities we serve. They turn
to us to help meet important financial needs, including debt
consolidation, medical expenses, household bills and auto
purchases. It's all about doing the right thing - a mission that
hasn't changed for more than 100 years.
Keywords: OneMain Financial, Tempe , Card Collection Specialist, Sign on Bonus, Accounting, Auditing , Tempe, Arizona
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