Call Center - Chat Specialist
Company: Disability Solutions
Location: Chandler
Posted on: May 3, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:Listens and probes to provide
one-on-one advice that helps connect clients with solutions to
achieve their financial goals. Serves as a subject matter expert
engaging via chat with clients that are navigating our digital
banking pages, by responding to questions about our products &
applications to ultimately make it easy for clients get what they
need digitally. Involves referring customers to the appropriate
line of business for products or services not supported. Uses a
combination of pre-approved messaging and free form responses to
create a personalized experience for each of our clients. May
interact with more than one client at a time. Accountable for a
great client experiences and successful resolution of all
requests.Required Qualifications:
Keywords: Disability Solutions, Tempe , Call Center - Chat Specialist, Other , Chandler, Arizona
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